LifeLines India: Success stories of farmers

LifeLines, a technology-based helpline service, is helping initiate a small revolution-of-sorts in the lives of rural communities in India by enabling them with access to critical knowledge and livelihood information just on the dial of a phone.

An initiative of the OneWorld International Foundation, in collaboration with British Telecom and Cisco, the Lifelines service, was introduced as a digital inclusion initiative to help developing-world communities bridge the digital divide and better their livelihood and income opportunities.

The service is based on the premise of leveraging ICTs a mix of internet and telephone technologies - to enable the provision of essential information, advice and guidance to remote and rural communities in India through the medium of voice and in the local language.